In today's episode, I chat with Randall Kiser. Mr. Kiser is an internationally recognized authority on professional performance and the author of four books. His most recent book, American Law Firms in Transition: Trends, Threats and Strategies, was released by the American Bar Association in April 2019. Two years earlier, Cambridge University Press published his groundbreaking book, Soft Skills for the Effective Lawyer. His previous books, Beyond Right and Wrong: The Power